The People Behind
the Framework
A combined 35+ years of enterprise transformation, human services, organizational development, and operational excellence — grounded in a conviction that most change failures are predictable and preventable.
Built from Lived Experience
The BLU Arc Collective was founded in January 2026 by Angella Dagenhart and Krista Beljan — two practitioners who had spent decades watching well-resourced change initiatives fail for reasons that were entirely preventable.
Angella brought 20+ years in digital product management, enterprise transformation, and global executive leadership facilitation. Krista brought 25+ years in human services, organizational development, and leadership coaching — including work across the United States and internationally.
What they shared was a foundational belief: most organizations approach change as a communications problem or a training problem, when it is actually a behavioral systems problem. Strategy is not the gap. The conditions required to execute strategy are the gap.
The Five-Lever Framework emerged from that shared conviction — a structured diagnostic methodology built from practitioner research and field experience, designed to name the specific behavioral barriers that cause change to fail before they become expensive post-launch problems.
Diagnose before you launch.
We assess why change initiatives fail culturally and behaviorally before expensive implementation begins — preventing predictable failures rather than reacting to them.
Behavioral change, not process compliance.
We target the gap between compliance metrics and actual sustained behavior shifts. Training completion is not capability. Launch attendance is not adoption.
Ally, not judge.
Our content and facilitation assume leaders are trying their best in complex systems. We partner with leaders navigating transformation rather than indicting them for failures.
Sustainment is the real problem.
Kaizen events, standard work rollouts, and ERP deployments frequently fail not at launch but at sustainment. The Five-Lever Framework was built to address this directly.
Meet Angella & Krista
Angella Dagenhart, SPHR
Angella Dagenhart is a change architect and organizational consultant specializing in the behavioral dimensions of enterprise change. During her tenure with Volvo Group and Volvo Construction Equipment, she moved from value stream management of the People & Culture Services organization to Digital Product Manager for VCE's dealer management system — giving her firsthand footing across operational design, enterprise technology, and the human factors that drive adoption when organizations implement new platforms and processes.
Concurrently, she served as a facilitator for Volvo's global leadership development program, leading more than 120 hours of peer-to-peer group sessions with executive leaders across multiple countries. Earlier roles at Vitro Glass North America, Dickinson College, Wilson College, and HACC grounded her practice in facilitation, instructional design, and organizational development.
Angella works with operationally complex organizations navigating new technology rollouts, operating model shifts, and the human side of AI adoption. She is a member of the Association of Change Management Professionals and serves as Board Chair of Safe Harbour, a nonprofit homeless services organization in Central Pennsylvania.
- SPHR — Senior Professional in Human Resources
- Prosci Certified Change Management Practitioner (CCMP)
- Lean Six Sigma Green Belt
- Associate Certified Coach (ACC), Academy of Creative Coaching
- PMI Citizen Developer Business Architect
- M.S. Industrial-Organizational Psychology (completing)
Krista Beljan, SPHR
Krista Beljan is a leadership consultant and organizational development practitioner with more than 25 years of experience across human services, higher education, manufacturing, and the arts. She holds a Master of Science in Organizational Development and Leadership from Shippensburg University, is a Certified John Maxwell Executive Coach, and is a DiSC-certified trainer.
With more than 750 hours of coaching completed, she has facilitated leadership programs throughout the United States and internationally, including work with teams in Michigan, Colorado, Florida, Maryland, and El Salvador. She partners with mid-market executives and senior teams to move from ambiguity to clear choices, cohesive leadership, and sustained follow-through on high-priority initiatives.
Krista was named a 2024 Central Penn Business Journal Women of Influence (Circle of Excellence) honoree. Her practice draws on The BLU Arc Collective's Five-Lever Framework for behavioral change — a structured methodology for helping teams navigate complex organizational realities.
- SPHR — Senior Professional in Human Resources
- M.S. Organizational Development and Leadership, Shippensburg University
- Certified John Maxwell Executive Coach
- DiSC Certified Trainer (Wiley and John Maxwell Team DISC)
- Certified Interpretive Guide (NAI CIG)
- 2024 Central Penn Business Journal Women of Influence — Circle of Excellence
Why We Built This
The change management field has a change theater problem. Training sessions, launch events, policy announcements, dashboard updates — performative activity that generates the appearance of change without producing the behavioral shifts required for it to stick.
Change theater is expensive in two ways: the direct cost of activities that produce no lasting behavioral effect, and the organizational cost of the cynicism it creates. Every failed initiative that was treated as a success deposits a layer of conditioned skepticism in the workforce.
We built The BLU Arc Collective — and the Five-Lever Framework — to interrupt that cycle. By assessing behavioral and systemic readiness before design begins, we prevent the predictable gaps that generate it. Not by being smarter. By diagnosing first.