Four Ways We Work With You

Multiple entry points. One destination: change that sticks. Every service is built on the Five-Lever Framework — diagnosing before designing, and designing before launching.

PHASE 00

Pre-Engagement

Scope, proposal, engagement agreement

PHASE 01

Illuminate

Diagnostic fieldwork across all five levers

PHASE 02

Align

Findings presentation & Alignment Charter

PHASE 03

Architect

Blueprint, Strategy Map, Decision Rights Map

PHASE 04

Activate

90-Day Plan, pulse surveys, manager enablement

PHASE 05

Adapt

Sustainment infrastructure, transfer planning

Every engagement uses phase gates — structured decision points ensuring the conditions for the next phase are in place before work proceeds. This protects the investment and maintains accountability for outcomes on both sides.

TIER 01

Diagnostics & Intelligence

"Find out what's actually in the way."

Low commitment, high-value entry points. These are designed for organizations that want to understand what's really happening before they commit to a full implementation — or before they invest in a change initiative that may not stick.

Five-Lever Diagnostic Sprint

Fixed fee · 3–4 weeks

A focused engagement using the Illuminate-Adapt Engine to surface the organization's intention-action gap across all five levers. Delivers a Diagnostic Summary and Lever-Based Risk Profile — the clearest way to make "diagnose before you launch" tangible and purchasable.

Strategic Portfolio Readiness Assessment

Fixed fee · 2–3 weeks

For organizations heading into annual planning or about to commit major resources to an initiative. The question it answers: "Will this actually stick, or are we about to spend significant resources on change theater?" Assesses the five levers against the proposed initiative before launch.

Pre-Mortem Workshop

Day rate · Half or full day

A facilitated session held before a change initiative launches. Uses the Five-Lever Framework to surface the most likely failure points before they become expensive. Delivers a Risk Registry and a prioritized lever-gap action list.

Post-Mortem / After-Action Workshop

Day rate · Half or full day

For organizations where a change initiative has stalled or failed. Diagnoses why through a behavioral systems lens — not to assign blame, but to name the actual failure points across the five levers so the next attempt is different.

Leaders evaluating a major initiative before committing resources. HR and OD practitioners preparing a change launch. Executives who've experienced a recent stall and need to understand what actually happened.

TIER 02

Advisory & Capacity Building

"Build the thinking. Develop the leaders."

Mid-commitment, high-margin services that build internal capability and surface future engagement opportunities. These services position the Five-Lever Framework as shared organizational language.

Executive Leader Coaching — Behavioral Systems Track

Monthly retainer · 3–6 month minimum

Individual coaching for executives and senior leaders, explicitly framed around the intention-action gap in their own leadership practice and organizational change work. Distinct from generalist coaching — this is behavioral systems coaching using the Five-Lever Framework as the lens.

The BLU Arc Leader Cohort

Annual membership · Quarterly + monthly async

A structured peer learning and accountability group for HR leaders, operational excellence practitioners, or frontline change leaders — organized around the Five-Lever Framework as shared language. Cohort members who work through a real problem using the framework become a credible referral network.

Strategic Planning Facilitation — Behavioral Lens

Fixed project fee · 1–2 day offsite + prep

For organizations doing annual or multi-year strategic planning. We bring the Five-Lever Framework into the planning process itself — not just helping set goals, but pressure-testing whether the conditions exist to execute them. Delivers a Reality-Ready Strategy Brief.

Senior executives navigating change leadership. HR, OD, and operational excellence professionals. Organizations building internal change capability over time.

TIER 03

Design & Implementation

"Build the system. Make it real."

These are BLU Arc's core high-value engagements — where a completed diagnostic becomes a full architecture for behavioral change, and where that architecture becomes a 90-day plan ready for execution.

Change Architecture Design Sprint

Fixed fee · 4–8 weeks

For organizations that have diagnostic data and need the architecture designed — but aren't ready to commit to full implementation support. Delivers the Change Architecture Blueprint, Lever-Based Strategy Map, and 90-Day Make-It-Real Plan. Client executes; we design.

Flagship Engagement

Full Illuminate–Adapt Engagement

Phase-based pricing · 12 months

Our flagship engagement: a 12-month phased program moving from Diagnostic → Implementation → Optimization with evaluation gates at each phase. Includes the full Five-Lever diagnostic, Alignment Charter, Change Architecture Blueprint, 90-Day Plan, pulse survey cadence, and Sustained Change Report.

Workshops & Training

Per seat or day rate · Half or full day

"CI That Sticks" for manufacturing and operational excellence audiences. "Stop Shipping Change Theater" for HR and workforce transformation audiences. Custom workshops for in-house delivery — pre-mortem, Five-Lever orientation, change readiness for managers.

Organizations mid-transformation that need a behavioral architecture, not just a project plan. Leaders who have completed a diagnostic and are ready to design. Teams preparing for ERP rollouts, operating model shifts, or AI adoption.

TIER 04

Sustainment & Alumni

"Keep it from sliding back."

Subscription and retainer-based services for organizations that have done the work and want to protect the investment. These services exist because most change failures happen not at launch but at sustainment.

Annual Five-Lever Pulse

Annual flat fee · Survey + 90-min debrief

A lightweight annual re-diagnostic using the Illuminate-Adapt Engine to detect behavioral drift before it becomes structural failure. Delivers a brief Sustained Change Report and an early warning signal for when to re-engage.

Sustainment Advisory Retainer

Monthly retainer · Ongoing

Monthly or quarterly "compass check" coaching for organizations post-engagement — specifically for sponsors and people managers maintaining behavioral gains. Low touch for us, high value for clients who have already seen results.

Organizations that have completed an engagement and want to maintain momentum. Sponsors and managers responsible for sustaining behavioral change after implementation ends.

Not sure which is right for you?

Start with the Change Risk Snapshot. It identifies which of the five behavioral levers are most exposed in your situation — and points you toward the right entry point.

Take the Free Snapshot →

Takes 10–15 minutes. No account required.